Is this Puyehue hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Puyehue hotel have a swimming pool?

Yes, this Puyehue hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Puyehue hotel?

Best-rates for the Puyehue hotel starts from $609 per night with includes Wheelchair Accessible, Balcony/Terrace, Business Services, Parking, Pool, Sports/Activities, Wellness Facilities, Bar, Entertainment, TV, Security/Safety, Barbecue/Outdoor Cooking, Hot Tub, Internet, Air Conditioner, Toiletries, Skiing, Spa, Restaurant, Guest Services, Breakfast, Child Friendly, Accessibility, Bedding/Linens, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Puyehue hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Puyehue hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Puyehue hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Puyehue hotel?

Based on the information reported by the owner or manager, the Puyehue hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Puyehue hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Termas Puyehue Wellness & Spa Resort | Hotel in Puyehue

| 9.2 (124 Reviews) | 1 Bathroom

Puyehue Hotel | Termas Puyehue Wellness & Spa Resort

Hotel in Puyehue

Family-friendly hotel with 2 outdoor pools and a full-service spa
2 outdoor pools, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a restaurant, a fitness center, and a bar/lounge.
Termas Puyehue Wellness & Spa Resort offers 107 accommodations with minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Puyehue hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Hot springs, an outdoor tennis court, and complimentary bicycles are featured at the hotel. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Skiing

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Bathrooms

Shampoo

Bathrobes

Free toiletries

Private bathroom

Hair dryer

Shower/tub combination

Towels

Toilet paper

Soap

Rainfall showerhead

Bedroom

Pillow-top mattress

Blackout drapes/curtains

Heating (climate-controlled)

Hypo-allergenic bedding

Down comforter

Premium bedding

Bed sheets

Air conditioning (climate-controlled)

Pillow menu

Connecting rooms available

Individually furnished

Laptop-friendly workspace

Turndown service

Desk

Iron/ironing board

Individually decorated

Separate sitting area

Safe

Phone

Breakfast

1 restaurant

1 bar

Coffee/tea in common area(s)

Free buffet breakfast available daily 7:30 AM–10:30 AM

Free daily reception

Room service available

Free bottled water

Minibar

Parking

Ski shuttle nearby

Free secured, covered self parking on site

Wheelchair-accessible parking and van parking available

Accessibility

Wheelchair-accessible path of travel

Elevator

Wheelchair-accessible registration desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Handrails in stairways

Wheelchair-accessible business center

Wheelchair-accessible pool

Handrails in hallways

Wheelchair-accessible van parking

Wheelchair-accessible spa

Doorbell and phone notification

Wheelchair-accessible public washroom

Wheelchair-accessible parking

Lever door handles

Wheelchair-accessible lounge

Wheelchair-accessible concierge desk

Wheelchair-accessible restaurant

Wheelchairs available on site

Activities

Skiing

Fishing

Ecotours

Kayaking

Bike cleaning

Hot tub

Mountain biking

Bike repair services

Billiards/pool table

2 outdoor pools

Hot springs

Arcade/game room

Bike storage

Children's pool

Shopping

Bowling alley

Tennis

Playground

Bike parking

Sauna

Bike shop

Hiking/biking trails

Free bicycle rentals

Mini golf

Outdoor tennis court

Volleyball

Fitness center

Full-service spa

Indoor pool

Entertainment

Cable/satellite channels

Premium channels

42-inch LCD TV

Pay movies

General

Business center

Conference space

Computer station

Elevator

Gift shop/newsstand

Library

Front-desk safe

Banquet hall

Spanish

English

Smoke-free property

TV in lobby

Guest Services

Arcade/game room

Snack bar/deli

Children's pool

Bowling alley

Laundry facilities

Playground

Mini golf

Indoor pool

2 outdoor pools

Hair salon

Concierge services

Daily housekeeping

Tour/ticket assistance

Turndown service

Luggage storage

Laundry facilities

24-hour front desk

Porter/bellhop

Ski storage

Internet

Available in some public areas: Free WiFi and wired Internet

Available in all rooms: Free WiFi and wired Internet

Outdoors

Pool sun loungers

Garden

BBQ grill(s)

Rooftop terrace

Pool umbrellas

Spa

Spa open daily

Hot springs/mineral springs

Manicures and pedicures

Sauna

Body treatments

4 treatment rooms

Massage/treatment rooms

Body wraps

Massages

Body scrubs

Steam room

Facials

Policies

Check-in

Check-in start time: 4:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before 11:00 am express check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! children 2 years old and younger stay free when using existing bedding.

Payment Policy

Early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Eriks

Dec 24, 2025 03:31:18 AM

Review Score: 8

Summary: This is a resort. I was just looking for a hotel close to the treks. The hotel corresponds to the four stars. The restaurant was excellent. The restaurant service could be better, meaning they could do a better job explaining the menu and suggesting Chilean food.

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Double Room Room Size: 280 square feet m² 1 King Bed 2 Large Twin Beds	General Ping - 8, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 280, Square meters - 26, Mountain view, Bed count minimum 1, Free cribs/infant beds, Bed count maximum 2
Superior Double Room Room Size: 344 square feet m² 1 King Bed 2 Large Twin Beds	General Square meters - 32, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 344, Lake view, Bed count minimum 1, Furnished balcony, Free cribs/infant beds, Ping - 10, Bed count maximum 2
Superior Single Room Room Size: 344 square feet m² 1 King Bed	General Square meters - 32, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 344, Lake view, Bed count minimum 1, Bed count maximum 1, Furnished balcony, Free cribs/infant beds, Ping - 10
Standard Single Room Room Size: 280 square feet m² 1 King Bed	General Ping - 8, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 280, Square meters - 26, Mountain view, Bed count minimum 1, Bed count maximum 1, Free cribs/infant beds