Is this La Serena hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at La Serena hotel?

Check-in time for La Serena hotel starts counting from 4:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the La Serena hotel have a swimming pool?

Yes, this La Serena hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in La Serena hotel?

Best-rates for the La Serena hotel starts from $94 per night with includes Designated Smoking Area, Private Pool, Ocean View, Balcony/Terrace, Breakfast, Transportation/Shuttle, Security/Safety, Business Services, Parking, Pool, View, Wheelchair Accessible, Accessibility, Restaurant, Oceanfront, Fireplace/Heating, Guest Services, Child Friendly, Kitchen, Laundry, TV, Sports/Activities, Wellness Facilities, Bar, Entertainment with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is La Serena hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the La Serena hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the La Serena hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the La Serena hotel?

Based on the information reported by the owner or manager, the La Serena hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for La Serena hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel La Serena - Caja Los Andes | Hotel in La Serena

Name: Hotel La Serena - Caja Los Andes
Address: La Serena, Coquimbo, Chile, CL
Price range: Prices for upcoming dates start at $94 per night
Rating: 8.7

8.7 (1034 Reviews) | 1 Bathroom 7 Guests

La Serena Hotel | Hotel La Serena - Caja Los Andes

Hotel in La Serena

Located in La Serena, 1.2 miles from Playa Los Fuertes, Hotel La Serena - Caja Los Andes provides accommodations with a seasonal outdoor swimming pool, free private parking, a fitness center and a garden. Providing a restaurant, the property also features a shared lounge, as well as an indoor pool and a sauna. The property has a 24-hour front desk, a tour desk and luggage storage for guests. At the hotel, the rooms include a closet. All rooms are equipped with a safety deposit box, while some rooms come with a balcony and others also have pool views. At Hotel La Serena - Caja Los Andes each room comes with a flat-screen TV with satellite channels. A buffet, à la carte or continental breakfast is served at the property. You can play pool, table tennis, and tennis at the accommodation. La Serena Lighthouse is a 15-minute walk from Hotel La Serena - Caja Los Andes, while Francisco de Aguirre Avenue is 1.2 miles away. La Florida Airport is 5 miles from the property.

Hotel La Serena - Caja Los Andes is located in La Serena.

This 25 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Accessibility, Transportation/Shuttle, Security/Safety, and several others. This is a good star rated property and has over 1034 reviews with the average score of 8.7 . Coming to La Serena and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 25 Bedrooms Hotel if you want to learn more about this place in La Serena. These details are authentic, as they are provided by our partner, booking.com.

This Hotel La Serena - Caja Los Andes in La Serena is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel La Serena - Caja Los Andes”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Private Pool

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Kitchen

Laundry

Facility Overview

Breakfast

Restaurant

Kids' meals

Special diet meals (on request)

Wine/Champagne

Parking

Parking on site

Parking

Private Parking

Free parking

Accessibility

Raised toilet

Toilet with grab rails

Wheelchair accessible

Lowered sink

Activities

Indoor pool (year-round)

Pool table

Fitness center

Public Bath

Tennis court

Indoor pool

Foot bath

Game room

Fitness

Ping-pong

Sauna

Entertainment

Outdoor play equipment for kids

Board games/Puzzles

Indoor play area

General

Heating

Non-smoking rooms

Facilities for disabled guests

Designated smoking area

Elevator

Family rooms

Safe

Smoke-free property

Guest Services

Baggage storage

Shared lounge/TV area

Ironing service

Meeting/Banquet facilities

24-hour front desk

Daily housekeeping

Tour desk

Shuttle service (additional charge)

Shuttle service

Invoice provided

Outdoors

Garden

Outdoor pool

Outdoor pool (seasonal)

Outdoor furniture

Security/Safety

24-hour security

CCTV outside property

Smoke alarms

CCTV in common areas

Security alarm

Fire extinguishers

Property cleaned by professional cleaning companies

Guests have the option to cancel any cleaning services for their accommodation during their stay

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Staff follow all safety protocols as directed by local authorities

First aid kits available

Hand sanitizer in guest accommodation and common areas

Cashless payment available

All plates, cutlery, glasses, and other tableware sanitized

Breakfast to-go containers

Spa

Beach umbrellas

Heated pool

Shallow end

Swimming pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Payment Policy

Credit card required

Pet Policy

Pets are not allowed

Reviews

Value for money:

9.15

Location:

9.31

Staff:

9.15

Facilities:

9.23

Comfort:

9.53

Cleanliness:

9.48

Michael

Dec 12, 2025 08:00:00 AM

Review Score: 7

Canada

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: This hotel was truly a lifesaver for us. It was one of the only places available late on a Saturday night after we had to unexpectedly leave our original hotel, and for that reason alone we were grateful to find a room. Because of the situation, I didn’t read the hotel details carefully—honestly, even if I had known about the missing amenities, I still would have booked it. That said, there were several surprises that other travelers might want to know about. After three weeks traveling through Chile, this was the first room we encountered without WiFi. Every other hotel we stayed in, including those in Argentina, Brazil, and Uruguay, also had a small fridge—something this room lacked as well. The biggest surprise was the door. It didn’t lock automatically behind us, and the simple key-operated lock felt no sturdier than the one on my bathroom door at home. I always check the door, so it wasn’t a major issue for us, but this could be concerning for some guests. A few small touches were also missing: a hook in the bathroom to hang a wet towel after showering, an extra mirror in the room for when the bathroom mirror is fogged up, and more than half a roll of toilet paper—there was no backup provided. I know these are minor details, and given our circumstances, the room still served its purpose well. But since every other hotel on our trip had these basic amenities, future guests may want to be aware of what’s not included here. Overall, we appreciated having a place to stay when we really needed one, but there’s definitely room for improvement in the amenities and attention to detail.

Negative: No WIFI Half a roll of toilet paper Room security (the property security was fine)

Summary: A Helpful Last-Minute Stay, but With Some Surprising Shortfalls

See All Reviews

Room Arrangement

Room Info	Facilities
Double or Twin Room Room Type: Twin/Double Room Size: 21 m² 1 Queen bed(s) Bed 2 Twin bed(s) Bed	Bathroom Shower, Towels, Toilet paper General Privacy curtain, Trash cans, Key access, Safe Outdoors Balcony Living Area Desk Media & Technology Satellite channels, Flat-screen TV Bedroom Wardrobe or closet View Garden view Room Amenities Socket near the bed, Non-feather pillow Accessibility Accessible by elevator
Apartment with Terrace Room Type: Apartment Room Size: 50 m² 1 Twin bed(s) Bed 1 Bunk bed Bed 1 Full bed(s) Bed	Bathroom Shower, Towels, Toilet paper General Privacy curtain, Trash cans, Key access, Safe Media & Technology Satellite channels, Flat-screen TV Bedroom Wardrobe or closet View Garden view, Pool view Kitchen Dining table Room Amenities Socket near the bed, Non-feather pillow Accessibility Accessible by elevator

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Hotel La Serena - Caja Los Andes | Hotel in La Serena

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