Surya-Pan Hotel Refúgio | Hotel in Campos do Jordão

| 8.0 (142 Reviews) |  1 Bathroom
Alto da Boa Vista Hotel | Surya-Pan Hotel Refúgio

Hotel in Alto da Boa Vista, Campos do Jordão

Hotel in Campos do Jordão with a full-service spa and a 24-hour front desk
A full-service spa, an outdoor pool, and conference space are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and wedding services are onsite.
Surya-Pan Hotel Refúgio offers 25 accommodations with fireplaces and minibars. 32-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Campos do Jordão hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool.

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Amenities

Parking
Pool
TV
Balcony/Terrace
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Bar
Toiletries
Guest Services
Entertainment
Child Friendly
Internet
Kitchen

Policies

Check-in
Check-in time starts at 3:00 pm contactless check-in available late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Pet fee: brl 100 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Food and water bowls are available pets allowed for an extra charge of brl 100 per pet, per night restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Roberta
May 15, 2025 12:36:33 AM
Review Score:   8
Summary: Overall, our experience was great. Staff were really polite and friendly, the outdoor space is fantastic with lots of activities. Our dog loved being able to explore and make friends, and we really enjoyed the hiking around the property. The room was huge, but needs renovation. It rained a lot one of the mornings we were there, and water was pouring through the roof. Some of the flooring was broken and the overall room could use some improvements. This, however, didn't impact our experience, and I would definitely come back.
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