Is this Puma House pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Puma House?

Check-in time for Puma House starts counting from 2:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Puma House have a swimming pool?

No, this Puma House does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Puma House?

Best-rates for the Puma House starts from $15 per night with includes Kitchen, View, Accessibility, Transportation/Shuttle, Sports/Activities, Fireplace/Heating, Internet, Parking, TV, Security/Safety, Guest Services, Entertainment with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Puma House a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hostel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Puma House wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Puma House has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Puma House?

Based on the information reported by the owner or manager, the Puma House indicates 1 day stay policy at this hostel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Puma House?

Based on the information reported by the owner or manager, details for the cancellation policy for the Puma House are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Puma House | Hostel in Puerto Natales

9.2 (537 Reviews) | 12 Bedrooms 1 Bathroom 4 Guests

12 Bedroom Hostel in Puerto Natales

Located in Puerto Natales and with Puerto Natales Bus Station reachable within a 10-minute walk, Puma House provides concierge services, non-smoking rooms, a garden, free WiFi throughout the property and a shared lounge. Built in 2017, the property is within 16 miles of Cueva del Milodon. The property has airport transportation, while a bicycle rental service is also available. Guest rooms at the hostel are equipped with a seating area. Every room has a coffee machine, while some rooms will provide you with a patio and others also provide guests with city views. All guest rooms will provide guests with a fridge. The area is popular for cycling, and car rental is available at Puma House. Popular points of interest near the accommodation include Municipal Museum of History, Puerto Natales Main Square and Maria Auxiliadora Church. Teniente Julio Gallardo Airport is 5 miles away.

Puma House is located in Puerto Natales.

This 12 Bedrooms Hostel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, TV, Security/Safety, and several others. This is a good star rated property and has over 537 reviews with the average score of 9.2 . Coming to Puerto Natales and needing a place to stay? Be it for work or for leisure, consider staying at this Hostel for your next visit, you will surely love it.

You can check the reviews and description of this 12 Bedrooms Hostel if you want to learn more about this place in Puerto Natales. These details are authentic, as they are provided by our partner, booking.com.

This Puma House in Puerto Natales is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Puma House”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hostel, please let us know.

Amenities

Parking

View

Accessibility

Transportation/Shuttle

Security/Safety

Sports/Activities

Fireplace/Heating

Guest Services

Entertainment

Internet

Kitchen

Facility Overview

Kitchen

Shared kitchen

Parking

Parking

Accessible parking

Street parking

Free parking

Activities

Horseback riding

Cycling

Fishing

Walking tours

Bike tours

General

Smoke-free property

Heating

Family rooms

Wifi in all areas

Guest Services

Tour desk

Shuttle service

Car rental

Airport shuttle (additional charge)

Airport shuttle

Shared lounge/TV area

Baggage storage

Shuttle service (additional charge)

Daily housekeeping

Concierge

Invoice provided

Internet

Wifi

Internet

Free Wifi

Outdoors

Garden

Security/Safety

Fire extinguishers

CCTV outside property

Smoke alarms

CCTV in common areas

Guest accommodation disinfected between stays

Linens, towels, and laundry washed in accordance with local authority guidelines

Guests have the option to cancel any cleaning services for their accommodation during their stay

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation sealed after cleaning

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Food can be delivered to guest accommodation

Staff follow all safety protocols as directed by local authorities

Thermometers for guests provided by property

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Hand sanitizer in guest accommodation and common areas

Process in place to check health of guests

Access to healthcare professionals

Physical distancing rules followed

Cashless payment available

Contactless check-in/out

Policies

Check-in

The minimum age for check-in is 18

Pet Policy

Pets are not allowed

Local tax law, based on local tax laws, all chilean citizens and resident foreigners must pay an additional fee (iva) of 19%, foreign tourists: to be exempt from this 19% additional fee (iva) the payment must be made in us dollars and a copy of the immigration card and passport must be presented. the passenger won’t be exempt from this fee when paying in local currency. in case of no show the invoice will be billed in local currency, including this additional fee (iva), * this additional fee (iva) is not included in the hotel rates and must be paid separately.this property does not accommodate bachelor(ette) or similar parties.

Reviews

Value for money:

9.47

Location:

9.5

Staff:

9.68

Facilities:

9.36

Comfort:

9.42

Cleanliness:

9.56

Dylan Melsom

May 17, 2025 07:00:00 AM

Review Score: 7

Australia

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Great location in middle of town Let us store our bags for 9 days while we did the O trek

Negative: Our room opened directly into the kitchen - was very noisy when people stayed up late or got up at 5am for hikes. Kitchen/seating area is small and always really crowded (and staff always there taking up a lot of space) Only cooking area is outside Shared bathroom was not great - shower didn't drain and was not cleaned often

Summary: Good location, average value

See All Reviews

Room Arrangement

Room Info	Facilities
Bed in 6-Bed Dormitory Room Room Type: Bed in Dorm Room Size: 12 m² 1 Bunk bed Bed	Food & Drink Tea/Coffee maker Media & Technology Streaming service (like Netflix), Satellite channels, Telephone Bathroom Walk-in shower, Hairdryer, Toilet paper, Shared bathroom Kitchen Coffee machine, Kitchenware, Kitchenette, Refrigerator, Dining table, Microwave, Kitchen, Electric kettle Living Area Dining area, Sitting area Outdoors Patio General Heating, Reading light, Private entrance, Fire extinguisher, Smoke Alarm, Trash cans View City view Bedroom Linens Room Amenities Clothes rack, Drying rack for clothing, Non-feather pillow, Socket near the bed, Adapter Entertainment & Family Services Board games/puzzles Cleanliness & disinfection Hand sanitizer
Bed in 4-Bed Dormitory Room Room Type: Bed in Dorm Room Size: 9 m² 1 Bunk bed Bed	Food & Drink Tea/Coffee maker Media & Technology Streaming service (like Netflix), Satellite channels, Telephone Bathroom Walk-in shower, Hairdryer, Toilet paper, Shared bathroom Kitchen Coffee machine, Kitchenware, Kitchenette, Refrigerator, Dining table, Microwave, Kitchen, Electric kettle Living Area Dining area, Sitting area Outdoors Patio General Heating, Reading light, Private entrance, Fire extinguisher, Smoke Alarm, Trash cans View City view Bedroom Linens Room Amenities Clothes rack, Drying rack for clothing, Non-feather pillow, Socket near the bed, Adapter Entertainment & Family Services Board games/puzzles Cleanliness & disinfection Hand sanitizer
Standard Double Room Room Type: Double Room Size: 6 m² 1 Full bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Walk-in shower, Towels/Sheets (extra fee), Shower, Hairdryer, Toilet paper, Private bathroom, Towels Media & Technology Streaming service (like Netflix), Satellite channels, Telephone Kitchen Coffee machine, Kitchenware, Kitchenette, Refrigerator, Dining table, Microwave, Kitchen, Electric kettle Living Area Dining area, Sitting area Outdoors Patio General Heating, Key access, Reading light, Private entrance, Fire extinguisher, Smoke Alarm, Trash cans View City view Bedroom Linens Room Amenities Clothes rack, Drying rack for clothing, Non-feather pillow, Socket near the bed, Adapter Entertainment & Family Services Board games/puzzles Cleanliness & disinfection Hand sanitizer

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Nightly rates from:

USD $15

Price Details

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Puma House | Hostel in Puerto Natales

Available rates:

12 Bedroom Hostel in Puerto Natales

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Media & Technology

Bathroom

Kitchen

Living Area

Outdoors

General

View

Bedroom

Room Amenities

Entertainment & Family Services

Cleanliness & disinfection

Food & Drink

Media & Technology

Bathroom

Kitchen

Living Area

Outdoors

General

View

Bedroom

Room Amenities

Entertainment & Family Services

Cleanliness & disinfection

Food & Drink

Bathroom

Media & Technology

Kitchen

Living Area

Outdoors

General

View

Bedroom

Room Amenities

Entertainment & Family Services

Cleanliness & disinfection

Price Details

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