Is this Novotel Puerto Montt pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Novotel Puerto Montt have a swimming pool?

No, this Novotel Puerto Montt does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Novotel Puerto Montt a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Novotel Puerto Montt wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Novotel Puerto Montt has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Novotel Puerto Montt?

Based on the information reported by the owner or manager, the Novotel Puerto Montt indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Novotel Puerto Montt?

Based on the information reported by the owner or manager, details for the cancellation policy for the Novotel Puerto Montt are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Novotel Puerto Montt | Hotel in Puerto Montt

| 8.8 (193 Reviews) | 1 Bathroom

Puerto Montt Hotel | Novotel Puerto Montt

Hotel in Puerto Montt

Pet-friendly hotel with a sauna connected to a shopping center in Puerto Montt
This smoke-free hotel features a sauna, coffee/tea in a common area, and laundry facilities. WiFi in public areas is free. Other amenities include a 24-hour front desk.
Housekeeping is available on request.
Novotel Puerto Montt offers 95 accommodations with safes and hair dryers. This Puerto Montt hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include bathtubs. Change of towels and change of bedsheets can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided on request.
Recreational amenities at the hotel include a sauna.

Amenities

Security/Safety

Bedding/Linens

Wellness Facilities

Spa

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Eco-friendly toiletries

Shampoo

Toilet paper

Hair dryer

Bathtub

Towels

Soap

Bedroom

Free rollaway beds

Bed sheets

Free cribs/infant beds

Energy-saving switches

Safe

Eco-friendly cleaning products provided

LED light bulbs

Water-efficient showers only

Breakfast

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CLP 10000 per person

Coffee/tea in common area(s)

Parking

Onsite parking includes off-street options

Free offsite parking within 3 ft from 7:00 AM to 8:30 PM

Activities

Sauna

General

English

Spanish

Comprehensive recycling policy

At least 80% lighting from LEDs

Double-glazed windows

Vegan dining options

At least 80% of food locally-sourced

No plastic water bottles

Local culture & ecosystem education

Locally-owned & organized tours & activities

Local artist showcase

Reusable cups only

Vegetarian dining options

Smoke-free property

At least 80% organic food

Guest Services

Laundry facilities

Free rollaway/extra beds

Free cribs/infant beds

24-hour front desk

Change of bedsheets (on request)

Laundry facilities

Change of towels (on request)

Luggage storage

Housekeeping (on request)

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 1:00 am minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. free rollaway/extra beds! free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately clp 10000 per person pet deposit: clp 59500 per stay pet fee: clp 23800 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of clp 23800 per pet, per night, plus a deposit of clp 59500 per stay service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number 77.565.357-4 safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

LINDA SAMANTHA

Jun 8, 2025 12:57:52 AM

Review Score: 10

Summary: Excelente

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Room, 1 King Bed, Accessible Room Size: m² 1 King Bed	General Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Superior Room, 1 King Bed Room Size: m² 1 King Bed	General Pet-friendly room, Iron/ironing board (on request), Desk, Television, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Flat-panel TV, Number of bathrooms - 1
Standard Room, 1 Double Bed Room Size: m² 1 Double Bed	General Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Standard Room, 1 King Bed Room Size: m² 1 King Bed	General Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Standard Room, 1 King Bed Room Size: m² 1 King Bed	General Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Superior Room, 1 King Bed Room Size: m² 1 King Bed	General Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Superior Room, 2 Double Beds Room Size: m² 2 Double Beds	General Desk, Iron/ironing board, Pets not allowed, Television, Extra bed count 1, Bed count minimum 2, Flat-panel TV, Bed count maximum 2
Standard Room, 2 Double Beds (City Side) Room Size: m² 2 Double Beds	General Pets not allowed, Extra bed count 1, Bed count minimum 2, Bed count maximum 2