Noi Indigo Patagonia | Hotel in Natales

| 8.6 (189 Reviews) |  1 Bathroom
Puerto Natales Hotel | Noi Indigo Patagonia

Hotel in Puerto Natales, Natales

Family-friendly hotel with free breakfast and spa services
This smoke-free hotel features an indoor pool, a restaurant, and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Additionally, massage/treatment rooms, a meeting room, and a 24-hour front desk are onsite.
Noi Indigo Patagonia offers 41 accommodations with minibars and hair dryers. Beds feature down comforters and premium bedding. 40-inch LCD televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and toothbrushes and toothpaste. This Natales hotel provides complimentary wireless Internet access. Housekeeping is provided daily.


Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Pool
TV
Balcony/Terrace
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 11:00 pm minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. kids stay free! one child 5 years old or younger stays free when using existing bedding. rollaway/extra beds are not available.
Pet Policy
Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Pat
Oct 26, 2025 10:42:00 PM
Review Score:   6
Summary: Great Location, Tiny Rooms, Poorly Staffed – Penny Wise and Pound Foolish Management The Noi Indigo Hotel enjoys a prime location at one end of Puerto Natales with lovely water views. Unfortunately, many of the “water view” rooms, including mine, also directly overlook a graffiti-covered skate park, which significantly detracts from the otherwise scenic landscape. The guest rooms themselves are extremely small—adequate for a single traveler but far too cramped for two guests. Even more concerning, the hotel is chronically understaffed in nearly every department: 1. Housekeeping: Room cleaning was inconsistent and poorly timed. One day our room was not serviced at all, and we ran out of basic essentials such as toilet paper and soap. 2. Kitchen Staff: Although breakfast officially starts at 6:30 a.m., most of the hot food (omelets, scrambled eggs, etc.) was not available until after 7:00–7:30 a.m., and portions were minimal and quickly depleted. The hot water dispenser was also not filled until around 7:00 a.m. 3. Restaurant Service: The dining area was poorly managed. When we arrived for breakfast at 7:30 a.m., every unoccupied table was covered in dirty dishes, and we had to clear a table ourselves. The few staff members on duty seemed overwhelmed, overworked, and understandably irritable. Given that most local tours depart around 7:00 a.m., the restaurant should open at 6:00 a.m. to accommodate guests with early schedules. As it stands, we missed several hot breakfasts
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