Is this Mandarin Oriental, Santiago pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Mandarin Oriental, Santiago have a swimming pool?

Yes, this Mandarin Oriental, Santiago has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mandarin Oriental, Santiago?

Best-rates for the Mandarin Oriental, Santiago starts from $271 per night with includes Bedding/Linens, Bar, Laundry, Designated Smoking Area, Wheelchair Accessible, Accessibility, Skiing, Toiletries, Breakfast, Child Friendly, Internet, Pool, Balcony/Terrace, Business Services, Wellness Facilities, Guest Services, Air Conditioner, Parking, TV, Transportation/Shuttle, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mandarin Oriental, Santiago a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mandarin Oriental, Santiago wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mandarin Oriental, Santiago is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mandarin Oriental, Santiago?

Based on the information reported by the owner or manager, the Mandarin Oriental, Santiago indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mandarin Oriental, Santiago?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mandarin Oriental, Santiago are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mandarin Oriental, Santiago | Hotel in Santiago

| 9.2 (904 Reviews) | 1 Bathroom

Santiago Hotel | Mandarin Oriental, Santiago

Hotel in Santiago

Family fun on the slopes, near Parque Arauco Mall
Skiing and snowboarding are not the only attractions at Mandarin Oriental, Santiago, where you can sip cocktails at the bar/lounge and take advantage of complimentary wireless internet access and a coffee shop/cafe.
Change of towels is available on request.
Mandarin Oriental, Santiago offers 310 accommodations with minibars and safes. Beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Business Services

Bedding/Linens

Skiing

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Policies

Check-in

Check-in time starts at 3:00 pm minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon express check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! one child 12 years old or younger stays free when using existing bedding. rollaway/extra beds are available for usd 100.0 per night. free cribs (infant beds)!

Payment Policy

Fee for cooked-to-order breakfast: approximately usd 45 for adults and usd 23 for children pet fee: usd 50 per pet, per day plus usd 50 one-time cleaning fee service animals are exempt from fees late check-out is available for a fee (subject to availability) rollaway bed fee: usd 100.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 40 lbs per pet) food and water bowls are available pets allowed for an extra charge of usd 50 per pet, per day, plus a one-time cleaning fee of usd 50 pets cannot be left unattended service animals are welcome, and are exempt from fees welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Andres

Jul 28, 2025 08:09:30 AM

Review Score: 8

Summary: Very pleasent stay indeed!Very kind and helpful club lounge staff , unfortunately the club lounge was at all times rather noisy due to the presence of noisy children; whereas the club lounge should be a retreat of quietness and a relaxing and peaceful environment.The lack of a steam bath and dry sauna at the gym area is very disappointing.Please do improve the variety of available pillows.

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