Hotel Hacienda Dorotea | Hotel in Natales

| 9.8 (60 Reviews) |  1 Bathroom
Puerto Natales Hotel | Hotel Hacienda Dorotea

Hotel in Puerto Natales, Natales

This hotel features a restaurant, coffee/tea in a common area, and a refrigerator in a common area. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
Change of towels is available on request.
Hotel Hacienda Dorotea offers 14 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to patios. These individually decorated and furnished accommodations have separate dining areas and include dining tables. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with hydromassage showerheads, and complimentary toiletries. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Parking
Designated Smoking Area
Balcony/Terrace
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Toilet paper
  • Towels
  • Shampoo
  • Hair dryer
  • Heated floor (bathroom)
  • Shower
  • Free toiletries
  • Hydromassage showerhead
  • Soap
Bedroom
  • Heating
  • Bed sheets
  • Premium bedding
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Pillow-top mattress
  • Hypo-allergenic bedding
  • Safe
  • Local maps
  • Access via exterior corridors
  • Connecting rooms available
  • Phone
  • Individually furnished
  • Guidebooks/recommendations
  • Mobile key entry
  • Individually decorated
Breakfast
  • Free local cuisine breakfast available daily 6:00 AM–10:30 AM
  • 1 restaurant
  • Coffee/tea in common area(s)
  • Hosted evening meal available on weekdays for a fee of CLP 50
  • Dining table
  • Dining room
Parking
  • Wheelchair-accessible parking available
  • Free self parking on site
Accessibility
  • Wheelchairs available on site
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Wheelchair-accessible parking
  • Doorbell and phone notification
  • Smooth flooring in room
  • Lever door handles
  • Wheelchair-accessible path of travel
  • This property does not have elevators
  • Wheelchair-accessible registration desk
  • Grab bar near toilet
  • Wheelchair-accessible bathroom vanity
  • Well-lit path to entrance
  • Low-height electrical outlets in bathroom
  • Wheelchair-accessible business center
  • Hand-held showerhead
  • Stair-free path to entrance
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchair-accessible concierge desk
Activities
  • Horse riding
  • Playground
General
  • Banquet hall
  • Gift shop/newsstand
  • Water dispenser
  • Front-desk safe
  • Spanish
  • English
  • Local culture & ecosystem education
  • Communal living room
  • Locally-owned & organized tours & activities
  • Designated smoking areas (fines apply)
  • Vegetarian dining options
  • Shared refrigerator
  • Books
Guest Services
  • Dining table
  • Separate dining area
  • Playground
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Multilingual staff
  • 24-hour front desk
  • Daily housekeeping
  • Concierge services
  • Dry cleaning service
  • Tour/ticket assistance
  • Luggage storage
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Vegetable garden
  • Garden
  • Patio
  • Yard

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for clp 40 per night.
Payment Policy
Rollaway bed fee: clp 40 per night hosted evening meal: clp 50 the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Melissa
Mar 5, 2026 06:59:30 AM
Review Score:   10
Summary: We had an amazing experience at this hotel from start to finish. The team kindly helped us store some of our bags while we were completing the W Circuit, which made our trip much easier. When we returned, the check-in process was quick and seamless. Everyone on the staff was incredibly helpful and friendly, making us feel very welcome throughout our stay. We enjoyed every moment — especially the breathtaking views and the incredibly comfortable king-size bed. It was the perfect place to relax after our trek, and we would gladly stay here again.
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Room Arrangement

Room Info Facilities
Superior Double or Twin Room
Room Size: 388 square feet m2
1 King Bed
2 Large Twin Beds
Superior Double or Twin Room

General

Rollaway/extra beds (surcharge), Number of bedrooms - 1, Ping - 11, Square meters - 36, Square feet - 388, Mountain view, Wheelchair accessible, Extra bed count 1, Private bathroom, Location - ground floor, No cribs (infant beds), Bed count minimum 1, Bed count maximum 2

FAQ's

Is this Hotel Hacienda Dorotea pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Hacienda Dorotea have a swimming pool?

No, this Hotel Hacienda Dorotea does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Hacienda Dorotea?

Best-rates for the Hotel Hacienda Dorotea starts from $212 per night with includes Business Services, Wellness Facilities, Fireplace/Heating, Guest Services, Internet, Parking, Designated Smoking Area, Restaurant, Toiletries, Child Friendly, Kitchen, Laundry, Balcony/Terrace, Breakfast, Accessibility, Bedding/Linens with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Hacienda Dorotea a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Hacienda Dorotea wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Hacienda Dorotea has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Hacienda Dorotea?

Based on the information reported by the owner or manager, the Hotel Hacienda Dorotea indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Hacienda Dorotea?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD212
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